Some Insurance Companies Are Preparing for (Cyber) War
March 19, 2020
In 2017, the drug maker Merck and hundreds of other companies around the world suffered a catastrophic cyberattack that severely crippled their operations. At Merck,…
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The Premium Chat blog is where everyone comes for the latest info. It’s full of workplace tips and trends related to employee retention, engagement, interviewing and more.
4 Top Must-Read Management Books
- February 13, 2020
There are countless management books available, all with different viewpoints on good management techniques. Here are a few good ones from some of the leading…
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Is Your Company Intelligent?
- February 6, 2020
For insurance companies, it is better to be profitable than grow in market share. That was one of the findings from a recent study by…
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How to be a Leader in 2020: Leading the New Workforce
- January 23, 2020
The traditional structure of a company is a hierarchy, a top-down operation where the leaders issue orders, and employees carry them out. Responsibilities and roles…
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Thanks – A Simple Word That Drives Results
- November 21, 2019
Most businesses recognize the importance of employee engagement. Engagement is crucial to productivity and retention. Workers who are engaged are also more innovative. The best ways to…
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Helping Clients with Natural Disaster Risk Planning
- September 23, 2019
Natural disasters are becoming more frequent and more intense. For this reason, companies are reevaluating plans on how to deal with such disasters and their…
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5 Ways to Boost Employee Morale
- August 15, 2019
Employee morale is important. It has a ripple effect throughout a company, influencing such things as recruitment, retention, productivity, and absenteeism, as well as the…
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How to Get Honest Feedback from Your Team
- August 8, 2019
Managers want feedback from their employees because it’s vital to the productivity and success of the company. But the problem is that employees are often…
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How to Change a Bad Customer Experience
- July 25, 2019
When people need help with insurance, they want to talk to a real person, an agent, rather than dealing with a carrier over the phone…
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How to Keep Your Cool When Things Get Heated
- July 18, 2019
At some point, you will have a disagreement with someone at work. It could be a supervisor, co-worker or client. When this happens, what is…
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