Explore the latest insurance industry insights, hiring trends, career advice, and workplace best practices on the Premium Chat blog. Whether you're an employer looking to build a stronger team or a job seeker planning your next career move, find practical tips and resources to help you succeed.
November 5, 2026Keeping new insurance CSRs and account managers starts with clear expectations and consistent support. Learn how realistic job previews, phased onboarding, stay interviews, and career development can reduce early turnover and help your service team thrive.
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October 8, 2026Get ahead of January 1 renewal season with a fall search for commercial insurance jobs. Learn why agencies recruit before year-end, which roles they prioritize, and how to highlight your experience to stand out before the holiday hiring slowdown.
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October 1, 2026Build your 2027 insurance hiring plan before staffing gaps become emergencies. Explore a quarter-by-quarter hiring calendar, recognize early warning signs, and choose the right staffing model to prepare for retirements, manage workload spikes, and protect client service.
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July 16, 2026Choosing the right insurance staffing model can make the difference between simply filling an opening and solving the underlying workforce challenge. Understanding when to use temporary, temp-to-hire, or direct hire staffing helps agencies balance flexibility, hiring quality, and long-term growth.
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March 5, 2026Don’t let market volatility break your team. Discover how to design a resilient insurance workforce that can handle shifting regulations and fluctuating claim volumes. From evaluating transferable skills to using a mix of direct-hire and contract talent, here is your roadmap for building a team that doesn’t just survive change—it thrives on it.
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