Thinking Outside the Box: How to Find Top Insurance Talent in Unexpected Places

Finding great insurance talent has become increasingly challenging. Competition is strong, many experienced professionals are nearing retirement, and specialized skills are in high demand. To stay ahead, insurance employers need to broaden their approach to recruiting and consider candidates from adjacent fields who bring fresh perspectives and transferable strengths. Thinking outside the traditional talent pool can help organizations build stronger, more adaptable teams.

Look Beyond Traditional Insurance Backgrounds

Many skills used throughout the insurance industry are also found in other professions. Candidates from banking, finance, customer service, and legal fields often possess the analytical thinking, regulatory awareness, and communication skills needed to succeed in insurance roles.
For example, someone who has worked in mortgage underwriting may excel in property underwriting because both require attention to detail and risk assessment. Professionals from compliance roles in healthcare or financial services may transition well into insurance compliance positions. Exploring candidates from these fields opens the door to motivated talent who can quickly adapt with the right training.

Recognize Transferable Skills That Add Value

Candidates without direct insurance experience can still bring a great deal of value. Project managers, for instance, bring strong organization, leadership, and process improvement capabilities. Individuals with backgrounds in retail or hospitality may offer exceptional customer service skills that translate well into account management or claims support.
By focusing on transferable strengths such as problem-solving, communication, data analysis, and client relationship management, employers can uncover high-potential individuals who bring fresh energy and new approaches to longstanding challenges.

Consider Talent From Emerging and Tech-Focused Fields

As insurance operations become more digital, talent from technology-driven industries can be especially valuable. Professionals with experience in cybersecurity, data analytics, artificial intelligence, customer experience design, or digital communications can help insurers modernize workflows and elevate customer interactions.
These professionals often bring an innovative mindset that supports process improvement, automation, and better decision-making. Hiring candidates with technical backgrounds can also strengthen your organization’s ability to meet evolving customer expectations.

Build Training Paths That Support Smooth Transitions

Bringing in candidates from outside insurance requires a structured onboarding and upskilling plan. Offering job shadowing, mentorship, and foundational insurance training helps new hires develop confidence and competence quickly.
Investing in thoughtful onboarding shows candidates they are valued and equips them to contribute meaningfully. This approach also helps your organization build a more diverse talent pipeline that supports long-term growth.

How Insurance Relief Helps You Identify High-Potential Talent

Thinking creatively about hiring is easier with the right guidance. Insurance Relief actively evaluates candidates from both traditional and nontraditional backgrounds. Our recruiters identify transferable skills, assess cultural fit, and recommend high-potential professionals who can grow into key roles.
By partnering with us, employers gain access to a broader and more diverse talent pool that includes experienced insurance professionals as well as rising talent from adjacent industries. We help clients build adaptable, forward-thinking teams prepared to meet the challenges ahead.

Contact Insurance Relief Today to Find Great People for Your Company

If your company is growing and looking for new people, Insurance Relief can find the top-notch insurance professionals you need. We are one of the best in the business, winning a Best of Staffing® award for excellent client service. Contact us today to learn more about our insurance staffing solutions.