How to De-escalate an Irate Insurance Customer
May 14, 2023
Dealing with angry customers can be challenging, but it’s an essential part of any customer service role. When a customer is upset, it’s crucial to…
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The Premium Chat blog is where everyone comes for the latest info. It’s full of workplace tips and trends related to employee retention, engagement, interviewing and more.
Is It Time to Invest in New Tech? Signs You Are Being Held Back
- May 1, 2023
In today’s fast-paced digital world, it’s crucial to keep up with the latest technology to stay competitive and efficient. However, upgrading technology can be costly…
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How to Request More Responsibility and Set Boundaries
- April 27, 2023
As employees gain experience and confidence in their jobs, it’s natural to want to take on more responsibilities and contribute more to the organization. However,…
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Is Direct to Consumer Digital Insurance on the Rise?
- April 20, 2023
There is a lot of potential for growth in the homeowner’s insurance market online, according to some prominent industry leaders. The online market for homeowner’s…
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Do Insurance Adjusters Need a License?
- April 13, 2023
Insurance adjusters play a crucial role in the insurance industry, working to help individuals and organizations navigate the process of filing claims and receiving compensation…
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Why the Cyber Insurance Industry is Now Stabilizing
- April 7, 2023
During the height of the pandemic, a large proportion of the workforce did their jobs from home. This created a more fertile environment for cybercriminals…
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Top Qualities of a Good Co-Worker and Why They Matter
- March 29, 2023
The success of a company relies heavily on the teamwork and collaboration of its employees. Good coworkers are essential for creating a positive work environment…
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Why You Should Be Leveraging Referrals in the Insurance Industry
- March 22, 2023
A good insurance referral program can be an effective way to drive new business and strengthen existing customer relationships. By giving customers incentives to refer…
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Seven Signs It’s Time to Look for a New Insurance Job
- March 15, 2023
Insurance jobs are vital for the protection of individuals and businesses, but sometimes it may be time to move on from a current position. It…
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Could the Meeting Have Been an Email?
- March 8, 2023
Meetings are an essential part of modern workplaces, but too many of them can have a negative impact on both the organization and its employees….
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