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The Premium Chat blog is where everyone comes for the latest info. It’s full of workplace tips and trends related to employee retention, engagement, interviewing and more.

Team Building: Constructing a World Series Staff

  • September 9, 2013
  • Posted in Management Best Practices

We tend to spend more time with our co-workers each week than we do with our family members. So to have to spend eight-plus hours…

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New Hire Survival Guide: What to Include in Your New-Hire Packet

  • July 8, 2013
  • Posted in Insurance Recruitment, Management Best Practices

Congratulations, you’ve made your offer and the candidate has accepted! Now you’re just waiting for the individual to start his or her first day on…

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Topgrading Insurance Talent

  • May 8, 2013
  • Posted in Management Best Practices

The hiring process is a time-consuming thing, and it often is not done very effectively. To make the hiring process more effective and more efficient,…

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Writing Effective Job Descriptions

  • April 24, 2013
  • Posted in Management Best Practices

Many times when employers post job descriptions, for one reason or another, they end up wide of the mark. They don’t really get at the…

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Do You Love Your Employees?

  • February 11, 2013
  • Posted in Management Best Practices

Do you love your employees? We’re not asking if you like being around them (although, of course, we hope you do), but whether or not…

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Instilling Accountability in Your Department

  • January 14, 2013
  • Posted in Management Best Practices

Is there a culture of “it’s not my fault” in your department? Sometimes it comes across as subtle: “Oh, you wanted me to get this…

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Setting the Tone for 2013

  • December 20, 2012
  • Posted in Management Best Practices

The New Year will be here in less than a month. (Wait! Wasn’t Halloween just yesterday?) Have you set goals for your office yet? For…

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Handling the Year-End Crunch

  • December 14, 2012
  • Posted in Career Best Practices, Management Best Practices

The holidays. That most wonderful time of the year. Yeah, right. Wonderful? You have end-of-year reports to create. Calls to customers to make sure their…

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Giving Thanks – How to Thank Your Employees

  • November 15, 2012
  • Posted in Management Best Practices

As Thanksgiving approaches, you undoubtedly want to thank your staff members for all that they do for you and your insurance clients during the year….

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Preparing for Year-End Reviews

  • November 8, 2012
  • Posted in Management Best Practices

Do you give year-end reviews to your insurance company’s staff members? Many insurance firms do. If so, read below for some tips on how to…

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