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The Premium Chat blog is where everyone comes for the latest info. It’s full of workplace tips and trends related to employee retention, engagement, interviewing and more.

Cyber-Insurance-Prep

Some Insurance Companies Are Preparing for (Cyber) War

  • March 19, 2020
  • Posted in Insurance Industry News, Management Best Practices

In 2017, the drug maker Merck and hundreds of other companies around the world suffered a catastrophic cyberattack that severely crippled their operations. At Merck,…

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4 Top Must-Read Management Books

  • February 13, 2020
  • Posted in Management Best Practices

There are countless management books available, all with different viewpoints on good management techniques. Here are a few good ones from some of the leading…

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Is Your Company Intelligent?

  • February 6, 2020
  • Posted in Insurance Industry News, Management Best Practices

For insurance companies, it is better to be profitable than grow in market share. That was one of the findings from a recent study by…

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How to be a Leader: Leading the New Workforce

  • January 23, 2020
  • Posted in Management Best Practices

The traditional structure of a company is a hierarchy, a top-down operation where the leaders issue orders, and employees carry them out. Responsibilities and roles…

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Thanks – A Simple Word That Drives Results

  • November 21, 2019
  • Posted in Insurance Recruitment, Management Best Practices

Most businesses recognize the importance of employee engagement. Engagement is crucial to productivity and retention. Workers who are engaged are also more innovative.  The best ways to enhance…

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Helping Clients with Natural Disaster Risk Planning

  • September 23, 2019
  • Posted in Insurance Industry News, Management Best Practices

Natural disasters are becoming more frequent and more intense. For this reason, companies are reevaluating plans on how to deal with such disasters and their…

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5 Ways to Boost Employee Morale

  • August 15, 2019
  • Posted in Management Best Practices

Employee morale is important. It has a ripple effect throughout a company, influencing such things as recruitment, retention, productivity, and absenteeism, as well as the…

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How to Get Honest Feedback from Your Team

  • August 8, 2019
  • Posted in Management Best Practices

Managers want feedback from their employees because it’s vital to the productivity and success of the company. But the problem is that employees are often…

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How to Change a Bad Customer Experience

  • July 25, 2019
  • Posted in Management Best Practices

When people need help with insurance, they want to talk to a real person, an agent, rather than dealing with a carrier over the phone…

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How to Keep Your Cool When Things Get Heated

  • July 18, 2019
  • Posted in Career Best Practices, Management Best Practices

At some point, you will have a disagreement with someone at work. It could be a supervisor, co-worker or client. When this happens, what is…

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