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The Premium Chat blog is where everyone comes for the latest info. It’s full of workplace tips and trends related to employee retention, engagement, interviewing and more.

Top Insurance Agency Customer Service Tips to Help Every Policyholder’s Experience

  • November 25, 2020
  • Posted in Career Best Practices

For most agencies, increasing new business is often given the highest priority. But retaining the customers you already have is just as important. This is…

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must have skills in claims

The Three Must-Have Skills When Working in Claims

  • November 18, 2020
  • Posted in Career Best Practices

To be an effective claims adjuster, you need to have certain skills. These are skills that will enable you to handle several different claims concurrently…

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virtual interviewing process

Five Ways You Can Successfully Run a Virtual Interviewing Process

  • November 11, 2020
  • Posted in Top Insurance Jobs

Video interviews were becoming more popular even before the pandemic outbreak. But since COVID-19 has spread around the country, video interviewing has become almost standard…

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insurance sales elevator pitch

Do You Have an Insurance Sales Elevator Pitch? This is Why You Should

  • November 4, 2020
  • Posted in Career Best Practices

Many people today are familiar with an elevator pitch. Career counselors advise people looking for a job to put one together to sell themselves to…

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upskilling

Surprising Benefits of Upskilling Your Insurance Agents

  • October 29, 2020
  • Posted in Management Best Practices

Many companies offer training and development opportunities for their employees in one form or another. But today, with the advances in technology and changes to…

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What You Should be Asking Employers in Interviews During COVID

  • October 20, 2020
  • Posted in Career Best Practices

A job interview is a two-way street – the hiring manager evaluates you, and you are evaluating the company. The hiring manager has questions for…

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insurance recruiting

Why Has Recruiting Become More Difficult in Insurance?

  • October 14, 2020
  • Posted in Insurance Recruitment

Interest in insurance careers has been declining for many years, creating a large talent gap. The number of insurance employees reaching retirement age and leaving…

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resume gaps

How to Explain Gaps on Your Resume

  • October 8, 2020
  • Posted in Career Best Practices

Gaps in work history are more common now than in the past. The economy is more volatile. People are changing jobs more often, and layoffs…

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4 Ways Managers Can Boost Employee Morale

  • September 23, 2020
  • Posted in Management Best Practices

This is a time of great stress and anxiety for everybody. Our lives have been disrupted tremendously, and no one knows how things are going…

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Customer Service in Insurance Industry

Why Your Customer Service Skills Matter in the Insurance Industry

  • September 16, 2020
  • Posted in Career Best Practices

Like every service-oriented business, customer service in the insurance industry is vital. It may be even more critical in the insurance industry because the industry’s…

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