The customer service representative (CSR) has essentially three functions – gathering, processing and disseminating information. Of these three, gathering information is the most important….
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Insurance fraud is much more prevalent than most people think, and it costs everyone more in the form of higher premiums. But insurance companies are…
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An insurance claims adjuster investigates claims made by policyholders to determine the degree of liability of the insurance firm. They decide if an insurance…
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The holiday season is a challenging time for many businesses in maintaining productivity. Employees are taking vacation, trying to squeeze in shopping and other errands,…
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Recognizing employees for their work is an important thing for companies to do. It helps to maintain morale, increases productivity and helps with employee retention….
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An insurance underwriter evaluates risk. They examine applications for insurance to assess the extent of the risk involved, and based on that assessment, determine whether…
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Halloween will soon be upon us, and with it, Halloween parties. What will you go as this year? Tired of the same old, same old?…
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Commercial insurance rates have declined for 17 consecutive quarters, according to a global market index. Global rates of renewal have been dropping since early…
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The year-end review is a good time for workers to take a look back at what they accomplished and also to take a look…
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The role of the account manager varies with the role of an agency’s producers, and the job duties and responsibilities of the account manager…
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